In Their Own Words …
Member Feedback

Here are some recent comments from people who've used our services:

This is a great program. It saved me a lot of time and worry! Thanks!
   —A General Electric Employee

It usually takes quite a bit of time to find child care resources for my special needs child. LifeCare has saved me time and I appreciate anything that can help in this way. I definitely will use this resource again in the future and have already recommended it to others.
   —A Nestlé Purina Petcare Employee

I have used the concierge service to find contractors for multiple home improvements (fence, windows, concrete work, gutter and chimney cleaners). The concierge service has allowed me to not only focus on work while I'm at work but to focus on my family while I'm at home. Additionally, I feel that I will get much more done around the house since I personally don't have to do the research into locating contractors. I've already highly recommended the service to all my coworkers. I'd also like to say that the LifeCare Specialists who have assisted me have been nothing but professional and courteous. Thank you and thank you Aetna for this benefit.
   —An Aetna Employee

The Specialists that I worked with were great. They were extremely proactive in letting me know where we were at throughout the process. EXCELLENT customer service—and when do you hear that anymore?
   —A Hewitt Associates Employee

Excellent service. So pleased about it. I already started recommending it to my friends and coworkers.
   —A State Street Employee

My LifeCare Specialist had to conduct significant research on my request as well as follow up with the various resources. I didn't know where to begin and would have spent many hours in research with the very real possibility that I would have missed many sources. I particularly appreciate that my Specialist kept in touch via email and telephone so that I understood where she was throughout the process. Thank you very much.
   —An Ernst & Young Employee

My Specialist was extremely patient and understanding with all of the changes I put her through. She spoke to me as if she knew my struggles and followed-up with me thoroughly to make sure that I was satisfied with her references. Overall, she's a great asset and helped me more than she knows.
   —A Coca Cola Employee

This is a great service and benefit for employees. It involves a great amount of care and attention to get qualified referrals. Thank you.
   —A Citizens Financial Group Employee