Quality Corner
Here’s What Client Employees Are Saying About LifeCare:

Here at Fleet we like to “WOW our customers with delight.” When I hear a member of my staff “wowing” a customer, I send them a gold star for their excellent service. You deserve a basket of gold stars. I am so impressed with all you had to offer-the information, the quick response, the follow up phone call, the e-mails, etc.! The next time someone asks me, “What does 'WOW' mean to you?” I am going to tell them about you! Thank you again for everything.
   —A Fleet Boston Financial Employee

This is our first baby and it makes it even more special and comforting to have the baby kit and all of the information its provides to refer to. Your service was excellent, my specialist was very polite, and there needs to be more people like you in this world!
   —A Wyeth Employee

Thanks so much! I think this is an excellent service. It helped us to compare schools and make an educated selection. Also, I must mention how promptly the information was available for us.
   —A Wells Fargo Employee

The information you provided saved me a lot of time! I was able to look at your recommendations and make just a few phone calls rather than spend a lot of time trying to locate potential providers. Thank you!
   —A Mellon Financial Employee

My specialist was extremely helpful and provided information very quickly after my request. She was a pleasure to work with and I will most definitely recommend this service to my co-workers. Thanks for all your help!
   —An MBNA America Employee

Thank you very much for the excellent sources you were able to provide so quickly. I took copies of the materials to my parents in California when I visited them a couple of weeks ago. I'm glad they have good references if they decide to complete the remodeling work that will enable them to live more comfortably and safely in their existing home.
   —A Northern Trust Corporation Employee