Quality Corner
Here’s What Members Are Saying About LifeCare:

My Mom and I are in the beginning stages of finding out what it means for my father to be diagnosed with mild Alzheimer's. It's a terrible, terrible thing and I didn't realize how hard they both were struggling, he with the condition and her taking care of him and my ninety-two year old grandfather. Tears are streaming down my face as I write this e-mail and I wanted to tell you how grateful I am to you and this wonderful service you have provided to me. Your help was right on time, and thank you for going above and beyond with me today. I am glad I called!
   —An MBNA America Employee

It's great to know I have a resource like this. As someone who is employed full-time, it's very difficult to gather information for personal issues when I'm trying to focus on my job. How great it is that my employer offers this service to me so the leg work can be done for me while I can direct my attention where it should be. It makes me feel I'm not alone in trying to find a solution to a problem.
   —A Showtime Network Employee

This is a great program with wonderful information. Thank you!
   —A Wells Fargo Employee

Thank you for calling last week to check in on me. I want to tell you again how much I appreciate all you have done to help me with my sister in Albuquerque. You and the Geriatric Care Manager were amazingly helpful. I don't know how I would have made it without your guidance.
   —A PacifiCare Health Systems Employee

My Concierge specialist has been very helpful and removed concerns about the event I am planning. Thank you!
   —An Aetna Employee

My specialist was outstanding on all accounts—always professional and caring! And tremendous follow-through. The service is great overall! Thank you LifeCare, thank you EDS!
   —An Electronic Data Systems Employee

This is truly a wonderful benefit to Dow employees.
   —A Dow Chemical Company Employee

My specialist is very responsive and this service has greatly reduced my stress! I have been recommending your service to others in my office who are dealing with aging parents.
   —A Department of Justice-U.S. Trustees Employee

Excellent! I'm lucky to have such a valuable resource!
   —A Blue Cross and Blue Shield of Florida Employee

What a wonderful program. I am so grateful for this benefit. Thank you!
   —A Goldman Sachs & Co. Employee