Decide for yourself with this brief checklist.           Does your program:       Deliver information to employees within minutes of their request?       Provide every employee with her/his own private and secure web page where they can review personalized information and referrals?       Offer employees 24/7 access to work/life specialists rather than generalists?       Give employees access to the industry's most extensive, up-to-date database?         Give your HR professionals online access to usage reports, promotional materials and information on work/life trends?         Focus solely on delivering best-in-class work/life services?         Provide the hands-on, dedicated account management services you deserve?
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