Featured Friday

Brittany joined LifeCare as a Parenting and Education Researcher, responsible for locating resources and providing referrals for families with children, from prenatal to post-graduate on a number of topics including child care, recreational activities, parenting classes, healthcare providers, mental health resources, support groups and more. Brittany received her bachelor’s degree in public health from Southern Connecticut State University, and she hopes to continue her education in the field of neuropsychology or behavioral analysis. She currently resides in Wallingford, Connecticut and her hobbies include bodybuilding, reading and being in nature.

Q: How do you approach research?
A: I approach research as a new challenge to complete every day as well as another opportunity to learn something new and valuable.

Q: Why is finding the right matches for members so important?
A: It is important because our members are real people that experience frustration and get overwhelmed, just like we do. I like to look for matches for members with the same integrity that I would if I were searching for a friend.

Q: What is your goal for each case?
A: My goal for each case is to provide members with referrals that are a perfect fit for their needs, as well as additional options that may have not been exactly what they were looking for, but will still offer assistance for their situation.

Q: What are some memorable cases you’ve worked on?
A: I remember one case where I had to find a beach wheelchair rental for a child going on vacation with broken legs, and another where I had to find ventriloquism lessons for an eight-year-old. It was so rewarding to help them find what they needed.

Q: What is the best part of your job?
A: The best part of my job is knowing that I am making a difference in somebody’s life in a time when they need it most.

Q: How do you work with your team as a whole?
A: We are a very cohesive team that is always willing to go out of our way to help one another. Whether it is work related or a personal matter, I know I can lean on my team for support.

Q: What advice would you give to someone who doesn’t know if LifeCare can help them?
A: We have something for everyone, no matter how extraordinary the request might seem. The people that work here genuinely care about our members and their wellbeing. Even if we cannot find exactly what you’re looking for, we will always provide you with something that can help or at least steer you in the right direction.

Q: In your opinion, what makes your role/team so special?
A: Researchers are special because we perform the core purpose of LifeCare, locating and distributing resources to help our members. In my position, I have the ability and the privilege to make sure that the referrals I send out are done with integrity to be the best fit for the member and their needs. My team is so special because every day we are helping families grow stronger and healthier together through all of life’s challenges.

Stay tuned every month for a new feature on our industry-leading, talented team of employees. If you’d like to learn more about how we can support your employees, contact us here or call us at (866) 675-3751.