At LifeCare, we’re committed to providing our clients and their employees with the highest level of personalized support and resources to help them and their families with whatever they may be facing.In the face of the global coronavirus (COVID-19) pandemic, we’ve been working around the clock to help our clients and their employees solve the unique challenges they’re experiencing during these diﬃcult and uncertain times.
To ensure the health and safety of our team operating at full capacity, we’re in compliance with our state and local government directives and shifted to a 100% remote work staffing model. We were well prepared for this action and are currently running with normal business operations.
As the situation develops, we’re managing unprecedented call volume. Our specialists are available 24/7 to support members through this time. For example, we saw an 800% spike in our backup care utilization in just one week. Said another way, that’s basically two months of volume in less than a week. Contact Us
Our LifeCare team has also assembled resources that are front and center on our website to help members. We’ve distributed ﬂyers and emails in both English and Spanish and published articles, webinars, guides and more to help members plan, prepare and stay safe on topics including:
Accessing the most up-to-date information
Managing stress and anxiety
Keeping kids learning
Protecting yourself from the financial impact of coronavirus
At LifeCare, we are always here for our clients and their employees, and we’d like to be here for you, too. If you have any questions or concerns, or would like to learn more, please reach out any time.You can also read our recent post here about programs that support employees during these uncertain times.
Here’s what just a few of our members have been saying about our support during this time:
[testimonials] [testimonial name=”LifeCare Member”]”This is an unprecedented time with COVID-19 so the flexibility of setting up this service gave me great relief. THANK YOU!!”[/testimonial] [testimonial name=”LifeCare Member”]”This service is extremely helpful especially during this special time with COVID-19 which caused school closures. We are very grateful! Thanks!”[/testimonial] [testimonial name=”LifeCare Member”]”My specialist was very knowledgeable, helpful, and friendly. In this time of ‘crisis’ she really pulled through for us as a family.”[/testimonial] [testimonial name=”LifeCare Member”]”Thank you so much again for your help and also for still being available to me/us during these tough times. God bless you.”[/testimonial] [testimonial name=”LifeCare Member”]”Thank you for sharing this resource site with me. This site was shared with our staff and they totally valued the information that was provided. Again, thanks for keeping us connected during this difficulty time.”[/testimonial] [/testimonials]